We are pleased to announce the launch of SIGMA 3.0! The Company’s founders, Victor Pais and Siddharth Bhattacharji led an investment group to acquire SIGMA International on August 2, 2017. Victor and Siddharth have remained actively engaged in both SIGMA and in the industry, and they identified the acquisition of SIGMA as a strong business opportunity. Victor describes the move: “We see this as a sound investment, a way to make a fresh start, and revive the dynamic, entrepreneurial and growth-driven team ethos that marked our management.”
Message from the President, Larry Rybacki
The Waterworks Industry is first and foremost a relationship business—I’ve been preaching that for years. We at SIGMA value all of our relationships; those with our SIGMA family, our customer base, and our suppliers. Without all three, we would not be the Company we are today.From a business standpoint, my relationship with SIGMA and the members of our extended family has been nothing but positive.
I feel blessed to be part of an organization that is strong, healthy, and that truly cares! No matter what I’m doing, whether it’s selling the broad range of SIGMA Products, supporting a charity, meeting people in the field or at trade shows, or playing with the squirrels on the golf course (I haven’t hit a fairway since the Carter administration) the sense of community and connectedness that I feel within the industry is an important part of who I am and I value it tremendously.
Because we respect our relationships, SIGMA always goes the extra mile to insure the job is done right whatever it is and wherever it is. That’s the key to a successful company.
In honor our 30th year in business, we are keenly focused on how to make the customer experience even better. Service is one of the company’s core values and we will continue to innovate and improve our protocols for the benefit of each and every customer. We are working to identify and implement best customer service practices and efficiencies throughout the international SIGMA logistics network, and we will deliver top quality customer service each and every day.
Thank you all for what you do to be part of our success.